Social Media to Support Your Organization

Last week I was invited to participate in the Southlake Chamber of Commerce’s UNT Professional Develop Fridays. I wrapped up the series by discussing how to effectively plan and organize social media resources for to build a community for businesses and organizations in the city.

This workshop focussed on strategies and practical applications of how social media platforms can be utilized to enhance organizations, with regards to:

  • Effective communication and marketing methods
  • Customer engagement and community development
  • Development of a communication strategy to support organizational goals
  • Implementation of social media tools to enhance goods & services

We discussed how their organizations in Southlake could “get social” (Twitter notes from the session: #SocialSouthlake) by connecting business strategies to broader communication plans and community management ideas.

Discussion points from this workshop included:

  • Be an active participant in social media platforms – explore before you plan
  • Set goals that are realistic with social media – pick 1-3 platforms to start with and use them well.
  • Map out a strategic plan for social media implementation (see worksheet) connected with your business plan.
  • Research your community and partners in the industry – get to know your audience and others participating in your potential community
  • Consider methods that build and growth your community offline and online
  • Designate a community manager, or a few to lead your development and planning
  • Identify champions from your community, i.e. individuals who are active participants from within the community, who will support your social media implementation and growth
  • Plan content directly connected to your purpose and mission
  • Effective methods to measure and track progress related to goals

 

Additional resources from this session can be found here: http://bit.ly/SocialSouthlake

Thanks for the invite @Southlake_CC … be sure to keep it social. 🙂

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